Legal
Terms of use
Version: 2026-11-10
VI Voice Complex
Contact: [email protected]
Agreement and use
These terms govern VI Voice Complex, its website and API. By accepting, you enter this agreement. You must have legal capacity or the necessary lawful representative's approval. If you disagree, do not use the service. Mandatory consumer and data-protection rights remain unaffected.
Licence and responsibilities
We grant a limited, non-exclusive, non-transferable licence to use the application in accordance with these terms. Software, branding and original designs remain ours or our licensors'. You must protect account access, provide accurate registration information, have the necessary rights to submitted content and comply with recording, privacy and other applicable laws. Do not bypass payment or security controls, abuse free allowances, disrupt the service, impersonate others or infringe third-party rights. Reverse engineering is restricted only to the extent permitted by law.
Content and AI
You retain your rights to your content and grant only the permissions needed for us and our providers to process, transmit and store it as described in the Privacy policy. We do not claim ownership of your private recordings. AI can omit or invent information and produce inaccurate translations, tasks or dates. You must review results before sending or relying on them. Alarms, reminders and AI must not be your sole safeguard for critical decisions. The service depends on Android, permissions, connectivity and third-party availability.
Charges and credit
Paid AI functions consume account credit at the applicable displayed rates. Prices and available purchase packages are shown before purchase; automatic analysis spends credit only after its separate activation. A temporary reservation is not an additional charge. Local day recording does not spend AI credit. Failed operations between our server and OpenAI are not charged to you; their reservations are released. Interrupted transfers between your device and our server are recovered without duplicate charges for completed work.
Credit is an entitlement to services, not a bank deposit, investment or transferable currency. We do not offer discretionary cash redemption or refunds for correctly delivered services. Refunds and cancellation rights required by law or Google Play still apply. Account deletion does not itself request a refund, and unused credit becomes inaccessible after deletion; mandatory claims remain available through support or Google Play.
Availability and enforcement
We may maintain, update or change the service and restrict access for unlawful use, fraud, payment abuse or security threats. Measures must be proportionate; notice is given where practicable and legally required. This does not authorise arbitrary confiscation of paid credit. We may discontinue a feature or service subject to mandatory notice and remedies for undelivered paid services. No uninterrupted availability or error-free AI output is promised.
Liability
To the fullest extent law permits, we exclude implied warranties and liability for indirect loss, lost profits and losses caused by misuse or events outside our reasonable control. Our aggregate liability is limited to the fees you paid us for the service in the twelve months preceding the event. These exclusions and the cap do not apply where prohibited, including liability that cannot be excluded for fraud, intentional misconduct, gross negligence, injury or mandatory consumer rights. They do not excuse our statutory data-protection obligations.
Changes and disputes
Material changes apply prospectively with notice and renewed acceptance where required; they do not retrospectively remove accrued rights. Thai law applies, without excluding mandatory protections or competent courts available in your country of residence. Contact the operator above about complaints or disputes. If a clause is unenforceable, the remaining terms continue to the extent lawful.