Delete your VI Voice Complex account

You can request permanent deletion without installing or opening the app.

Write from the email used for the account and say that you want the account and associated personal data deleted. If you cannot access that address, contact support for an ownership check. Never send passwords, sign-in codes or card details.

You can also open Account → Delete in the app and confirm Send. This submits a request; it does not claim that erasure has already finished. Support confirms receipt, any ownership checks and the expected completion date, then confirms completion.

What is removed

The account sign-in, sessions, cloud tasks, calendar/alarm records and cloud preferences are within the deletion request. Support identifies any financial or fraud-prevention records that must be retained and explains the reason and retention period. Only necessary records may be retained.

Audio and AI histories kept only on your phones are not server backups. Delete those histories in the app or clear its storage in Android Settings on each device. Export anything you want to keep first.

Unused balance

Once the account is deleted, remaining credit cannot be used. Deletion does not automatically trigger a refund. Your statutory rights and Google Play refund rights remain. Contact support about an applicable refund; deletion does not require waiving these rights.

Contact: [email protected].